Returns & exchanges

You can return one or more products by completing this Return Form within 14 days of the date you received your parcel.

Make sure that the items are in the same conditions in which you receive them with the identification tag and seal intact.

Enter the Order Number relating to the products you want to return.

How do I return or exchange an item?
How do I exchange an item?
I have received a faulty product, what should I do?
How do I exchange an item?
I have received a faulty product, what should I do?
Newsletter: New collections, collaborations, events and private sales
© 2022 Charlotte Chesnais

Return period extended until January 10, 2024 for all product purchased online from November 15, 2023.